Repairs

A well loved and often worn piece of jewelry will eventually show signs of wear. Small scratches may become noticeable with time. You may find over time, that your ring size has changed. Should you wish to make any alterations to your BALTERA jewelry, or require a repair, please email us with the item in need of repair, what repair is needed, details from the original sales invoice and your contact information. We will contact you with shipping instructions and a estimate of the cost before you send the item. Once we receive the item, we will confirm the cost and give you an estimate of how long the work will take to perform. We will also notify you when the item is shipped back to you.

We reserve the right to deny unreasonable repairs, returns, and exchanges.

If you purchased a piece of BALTERA Jewelry from another stockist, please contact the stockist that you originally purchased the piece from.

If they are unable to help you, please email us and we will do our best to assist you.

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Size Guide

RINGS
You can use this chart to help find your ring size. Use a piece of paper to measure the circumference of your finger, carefully mark where the ends meet and then straighten against a ruler to measure the length in millimeters (mm). If you are in between sizes we recommend sizing up. Our rings can be custom ordered in whole, half and quarter sizes. Please note: certain sizes may affect the price. For information & pricing about custom sizing and sizes smaller or larger than listed on this chart, please contact us. If you are unsure of your ring size, we recommend that you visit a local jeweler to have your finger sized.

Women’s Ring Sizes
USA EU
2 ½ 42.9 mm
3 44.2 mm
3 ½ 45.5 mm
4 46.8 mm
4 ½ 48 mm
5 49.3 mm
5 ½ 50.6 mm
6 51.9 mm
6 ½ 53.1 mm
7 54.4 mm
7 ½ 55.7 mm
8 57 mm
8 ½ 58.3 mm
9 59.5 mm
9 ½ 60.8 mm
10 62.1 mm
Men’s Ring Sizes
USA EU
8 57 mm
8 ½ 58.3 mm
9 59.5 mm
9 ½ 60.8 mm
10 62.1 mm
10 ½ 63.4 mm
11 64.6 mm
11 ½ 65.9 mm
12 67.2 mm
12 ½ 68.5 mm
13 69.7 mm
13 ½ 71 mm
14 72.3 mm

Please note that these ring size charts are for reference only.


CUFFS
Use the Cuff Sizer provided below or a tape measure.

HOW TO USE THE BALTERA CUFF SIZER

Cut out the paper Cuff Sizer and follow these instructions:

Make sure the numbers are on the outside of the paper Cuff Sizer and insert the pointed end through the opening slit you have cut at the other end of the Cuff Sizer indicated by the (cut here). Place your hand through the Cuff Sizer and pull the pointed end until it fits comfortably on your wrist. The number that lines up with the edge of the opening is your wrist size.

To ensure the cuff fits comfortably please add 1.5 cm. Add or subtract cm's for a tighter or looser fit if preferred.

Be sure to print Cuff Sizer provided here with "no scaling" at 100% on standard letter (8.5" x 11") paper.

Cuff Sizes
15
16
17
18
19

Our cuffs can be custom ordered in additional sizes. For information & pricing about custom sizing please contact us. If you are unsure of your cuff size, we recommend that you visit a local jeweler to have your wrist sized.